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FAQs

GENERAL INFO

CAN I FIND THE LIVING WELL PLANNER AT A STORE NEAR ME? 

Currently, our products are exclusively available online here in the Living Well Shop. 

WHAT PAYMENT METHODS DO YOU ACCEPT?

The Living Well Shop accepts all payment methods including most major credit cards, and Paypal. Please verify your payment method is acceptable prior to your purchase.

HOW DO I SET UP THE ACCOUNT I CREATED AT CHECKOUT?

During the checkout process you had the opportunity to create an account. You will be automatically emailed with a link to activate your account.  The email subject line is "Customer Account Activation". Be sure to check your spam or promotions folders if you do not see the email.

CAN I SHARE YOUR IMAGES ON SOCIAL MEDIA?

We're so happy you want to share your love for the products here at the Living Well Shop. Please credit us when using images from our sites and social media pages.  Feel free to include our hashtags (#LivingWellShop or #LivingWellPlanner) and we may feature your images on our social media pages.  
Have more questions? Feel free to contact us at support@lwslinc.com. 

 

SHIPPING AND RETURNS

WHAT TYPE OF SHIPPING DO YOU OFFER?  WHERE DO YOU SHIP?

We currently ship to the US and around the world. Shipping costs are based on weight and provided directly by our shipping provider. We do offer 24 hour shipping and strive to get our products out to you in a timely manner. 

HOW QUICKLY WILL MY ORDER SHIP?

We know you want to receive your Living Well Planner and other shop products as quickly as possible, and we will do our best to get every product in your hands as fast as we can.  How quickly you receive your planner will depend on which shipping method you choose at checkout.  Orders are processed in the order received, usually within 24 hours, though there may be a short delay during busy shipping seasons or for orders placed on a holiday or weekend. 

CAN I CHANGE MY SHIPPING ADDRESS? 

Because our orders are generally processed immediately once they are received, we are unable to cancel orders or make changes to order information. Please verify your shipping address during the checkout process, prior to submitting your order.

DO YOU SHIP INTERNATIONALLY?

We do! International orders require extended shipping time and we are not responsible for delays at customs.  Shipping times vary greatly based on your international shipping address. Additionally, import duties, taxes or other chargers are not included in our shipping price. Please consult your country's customs office prior to purchasing to determine these prices. 


WHAT IS YOUR RETURN POLICY?

We understand that committing to a planner is a big decision, and we want you to feel confident with your purchase. Please take the time to review all our photos, and confirm that the size and dimensions will suit your needs, as all planner sales are final once shipped.

If you receive a damaged or defective product, please email us at support@lwslinc.com immediately so that we can expedite a replacement.

It is your responsibility to assure the quality of all goods upon receipt. You must obtain a return shipping confirmation from us prior to returning any products. In order to be eligible to receive a refund or store credit for returned goods that are damaged or defective, your refund or store credit request must be received no more than thirty (30) days from the order placement date. Any approved refund or store credit will only be for the value of the returned items. For your security, refunds will be credited back to the original payment method used for the purchase. In the event that your credit card has expired or is cancelled, store credit will be issued.

 

 PLANNER FAQs

HOW MUCH DOES THE LIVING WELL PLANNER™ COST?

The Living Well Planner costs $55.00.

WHEN WILL I GET MY PLANNER?

Your Living Well Planner™ will ship within 24 hours. How quickly it arrives will depend on the shipping option you select at checkout.

HOW SOON SHOULD I ORDER TO GUARANTEE A COPY?

The Living Well Planner™ is extremely popular, and due to the nature of printing and manufacturing, quantities are limited.  Last year we sold out in record time, before the first planner even began shipping.  This year we fully anticipate selling out again.  We strongly recommend ordering as soon as possible to guarantee your copy, as all planner orders will be shipped out in the order they are received. 

WHAT IS DIFFERENT ABOUT THIS YEAR'S PLANNER?

Here are just a few of the improvements that we’ve made this year:

  • SMALLER SIZE: We've shrunk the page size just slightly, from 8.5x11 to 7.5x9.5--still big enough to give you enough room to write, but easier to tote along
  • THICKER PAPER: We took it from 50# weight to 60# for increased durability.
  • FRONT POCKET: Because sometimes you just need a place to put stuff!
  • REIMAGINED COVER: A simple, bright & cheery stripe pattern with a durable eggshell finish, along with reinforced metal corners will help keep your planner safe all year long.
  • HOUR-BY-HOUR SCHEDULING: Weekly planning & time-blocking made easier with a vertical layout and room for hour-by-hour appointment scheduling.
  • SIMPLIFIED MEAL PLANNING: One block for all meals, giving you the option to plan just one meal a day, or all three.
  • BETTER BUDGETING: We’ve made our budgeting pages even more intuitive and user-friendly.
  • GOAL CRUSHING: This might just be the one single improvement we're MOST excited about. You see, goal setting is all well and good, but we don't want to see you just set your goals, we want to see you CRUSH your goals! Our exclusive Goal Crushing™ system will transform the way you get things done—we promise!

WHAT DOES THE COVER LOOK LIKE? 

The Living Well Planner™ cover features a durable, high-quality, wipeable surface with a bright and cheery stripe pattern and reinforced metal corners.   

WHAT MONTH DOES THE PLANNER START?

The Living Well Planner™ is undated so you can begin using it during any month of the year.  It comes with a starter set of labels that will allow you to customize the tabs.

WHAT MAKES THIS PLANNER DIFFERENT FROM OTHER PLANNERS?

The Living Well Planner™ is so much more than just a simple day planner. Based on the ideas and principles found at LivingWellSpendingLess.com, this all-in-one planner allows you to manage all the aspects of a busy life while keeping an eye on your long-term and short-term goals.  It features our exclusive Goal Crushing™ system, monthly budget planning worksheets, as well as expense tracking sheets, and also includes meal planning worksheets right alongside the weekly planning pages.  It is also printed in full color, with beautiful, color-coded pages that will keep you inspired all year long.

WHY FULL COLOR?

At LWSL Inc. we believe that staying organized and motivated is a whole lot easier when we have beautiful tools to work with.  We  chose to print in full color because we wanted to create something that was gorgeous and inspiring on the inside, on the pages where we actually use it every day.  Printing in full color meant that our costs would be higher, but we have done everything in our power to keep your costs down, while still maintaining our strict quality standards and printing and manufacturing right here in the USA.  

WHAT'S YOUR REFUND POLICY?

We understand that committing to a planner is a big decision, and we want you to feel confident with your purchase.  Please take the time to review all our photos in detail, as well as to confirm that the size and dimensions will suit your needs, as all planner sales, unless damaged or defective, are final once shipped.  

IS THE PLANNER AVAILABLE AS A PDF FILE? 

The Living Well Planner™ is not available in pdf format at this time.

DOES THE PLANNER HAVE DAILY PLANNING PAGES?

It is intended to be used as a day planner, although it doesn't have an individual page for each day. The two-page weekly planning spread features space for each day of the week, and hour-by-hour scheduling.

WHAT DAY DOES THE WEEK START? 

The Living Well Planner™ is set up so that the week begins on Monday.

CAN I PURCHASE THE PLANNER UNBOUND?

No. The Living Well Planner is not available unbound at this time.

IS THE PLANNER UNDATED? 

Yes, the planner is undated so that you can start using it at any time. The label set includes month stickers for the tabs. 

DOES THE PLANNER CONTAIN BIBLE VERSES?

The Living Well Planner™ does not have Bible verses but does feature inspirational quotes.

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